Terms of service

TERMS OF SERVICE

Last updated: September 29, 2026

These Terms of Service govern your use of the Hearthvern online store and any purchase made through it. By accessing the store or placing an order, you agree to these Terms, our Privacy Policy, Refund Policy, and Shipping Policy.

ELIGIBILITY AND ACCOUNT INFORMATION
You must be legally able to enter into a binding agreement in your location. You are responsible for providing current, complete, and accurate account, billing, and delivery information and for keeping login credentials secure.

PRODUCTS, PRICING, AND AVAILABILITY
We make reasonable efforts to present product descriptions, images, colours, prices, and availability accurately. Screen settings and production variations may affect appearance. We may correct errors, update information, limit quantities, or discontinue products without notice.

ORDERS
An order is an offer to purchase and is not accepted until we confirm it. We may decline or cancel an order for reasons including suspected fraud, pricing or inventory errors, payment failure, or shipping restrictions. If a cancelled order has been charged, the applicable amount will be refunded.

PAYMENT
You authorize us and our payment providers to charge the payment method selected at checkout for the order total shown. Payment information is processed by third-party providers subject to their terms and privacy practices.

SHIPPING, RETURNS, AND REFUNDS
Shipping estimates and responsibilities are described in our Shipping Policy at https://hearthvern.com/pages/shipping-policy. Returns and refunds are governed by our Refund Policy at https://hearthvern.com/pages/refund-policy.

ACCEPTABLE USE
You may not use the store for unlawful, fraudulent, abusive, or harmful activity; interfere with its security or operation; introduce malicious code; scrape or copy content without authorization; or violate the rights of Hearthvern or others.

INTELLECTUAL PROPERTY
Store content, branding, graphics, text, and design are owned by or licensed to Hearthvern and may not be reproduced, distributed, or commercially used without permission, except as allowed by law.

THIRD-PARTY SERVICES AND LINKS
The store may use or link to services operated by third parties, including payment, shipping, analytics, and order-tracking providers. We are not responsible for third-party sites or services, and their terms and privacy practices may apply.

DISCLAIMER AND LIMITATION OF LIABILITY
To the fullest extent permitted by law, the store and its content are provided without guarantees beyond those expressly stated. Hearthvern is not liable for indirect, incidental, special, or consequential losses arising from use of the store or products. Nothing in these Terms excludes rights or liability that cannot legally be excluded.

INDEMNIFICATION
To the extent permitted by law, you agree to indemnify Hearthvern against claims or losses resulting from your unlawful use of the store or material breach of these Terms.

SEVERABILITY
If any provision is found unenforceable, the remaining provisions will continue in effect.

CHANGES
We may update these Terms by posting a revised version and changing the “Last updated” date. Continued use after an update means you accept the revised Terms.

GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction where Hearthvern operates, without limiting any mandatory consumer protections that apply to you.

CONTACT
Questions about these Terms can be sent to support@hearthvern.com or through our contact page at https://hearthvern.com/pages/contact.